Agenda

8:00 AM - 9:00 AM

Registration & Refreshments

9:00 AM - 9:10 AM

Opening Remarks

9:10 AM - 9:30 AM

Digital Morocco 2030: A National Movement Towards a Citizen-Centric Digital Public Administration

  • Outline the ambitious “Digital Morocco 2030” strategy, focusing on citizen-centricity and national impact goals.
  • Highlight key enablers like e-ID, unified portals, national infrastructure, cybersecurity, and digital talent.
  • Inspire public and private sector collaboration as crucial for achieving collective success and innovation.

9:30 AM - 9:50 AM

The Unified Digital Portal & E-Identity: A Gateway to Accessible Public Services

  • Idarati Portal Showcase: Detail “Idarati” portal features that simplify citizen interactions and service access.
  • Explain how partnerships (e.g., Ministry of Digital Transition, DGSN) strengthen secure digital identity use.
  • Discuss the vision for expanding portal services and achieving 100% service digitalization.

9:50 AM - 10:10 AM

Connecting the Nation: Progress on 5G and Broadband Deployment for Universal Access

  • Provide insights on Morocco’s advancements in high-speed internet and 5G infrastructure.
  • Address initiatives and challenges in extending digital access to rural and underserved areas.
  • Highlight how collaborations (e.g., Nokia) accelerate network deployment and enable new services.

10:10 AM - 10:30 AM

AI for Smarter Governance: Enhancing Decision-Making and Service Quality

  • Present the national approach to AI adoption in public administration for governance transformation.
  • Showcase specific AI use cases, including its integration in Morocco’s judiciary for efficiency.
  • Discuss the importance of ethical development, data privacy, and bias mitigation in public sector AI.

10:30 AM - 11:00 AM

Panel discussion

Driving Economic Growth Through Digital Transformation: The Role of Public Policy & Investment

  • How government policies and investments (e.g., aiming for 10% GDP contribution) fuel digital growth.
  • Discuss incentives and infrastructure supporting startups and attracting FDI (Foreign Direct Investment) in Morocco’s tech sector.
  • Tangible targets for digital sector job creation and economic contribution, via industry collaboration.

11:00 AM - 11:30 AM

Refreshments + Networking Break

11:30 AM - 11:50 AM

Strategic Data Analytics: Powering Public Sector Innovation

  • How government agencies collect, manage, and secure data for evidence-based policy making.
  • Show practical examples of data analytics applied to inform policy, optimize resources, and personalize services.
  • Discuss steps for developing internal data science skills and robust data governance frameworks.

11:50 AM - 12:10 PM

Upskilling the Workforce: National Programs for Digital Talent Development in the Public Sector

  • Emphasize the vital role of a digitally skilled public sector for Digital Morocco 2030.
  • National Programs: Detail current training initiatives and re-skilling pathways for civil servants (e.g., UM6P’s role).
  • Highlight collaborations with private sector partners (e.g., CompTIA, Capgemini) for certifications and employability

12:10 PM - 12:40 PM

Panel discussion

Future-Proofing Public Infrastructure: Strategic Partnerships for Resilient and Secure Digital Foundations

  • Discuss the IT and network infrastructure essential for a fully digitized government.
  • Explore strategies for resilient digital infrastructure, including private sector investment.
  • Examine how key partners (e.g., Nokia, Vodafone Business) boost connectivity and smart city solutions.

12:40 PM - 1:00 PM

Promoting Digital Trust and Adoption: Engaging Citizens in the Digital Shift

  • Strategies to enhance transparency, data privacy, and reliability for digital service adoption to build citizen trust.
  • Successful Moroccan public awareness efforts promoting e-government benefits and digital literacy.
  • Methods for actively involving citizens in designing and improving digital public services.

1:00 PM - 2:00 PM

Lunch Break

2:00 PM - 2:20 PM

Fireside Chat

Achieving E-Government Excellence: Inter-Agency Collaboration and Partnership Models for Seamless Services

  • Address challenges and successful strategies for inter-agency collaboration in digital transformation.
  • Explore how inter-departmental agreements (e.g., Ministry of Digital Transition, DGSN, DGCT etc.) drive unified digital initiatives.
  • Share lessons for effective public-public and public-private partnerships towards integrated services.

2:20 PM - 2:50 PM

Unlocking Value: Interoperability and Data Sharing in Moroccan Public Sector

  • Discuss strategies and frameworks for seamless data exchange between government entities to improve service delivery and decision-making.
  • Showcase successful models, standards, and technologies (e.g., APIs, common data models) for achieving true government-wide interoperability.
  • Address the crucial role of robust data governance, legal frameworks, and secure data sharing agreements in maximizing the value of public data.

2:50 PM - 3:20 PM

Panel discussion

Ethical AI in Public Administration: Balancing Innovation with Trust and Accountability

  • Discuss complex ethical considerations for AI in public services (bias, transparency, fairness).
  • Explore Morocco’s approach to ethical AI frameworks and regulatory guidelines.
  • Address ethical challenges in AI applications (e.g., predictive analytics) and mitigation strategies.

3:20 PM

Closing Remarks & Visit to Exhibition Lounge

8:00 AM - 9:00 AM

Registration & Refreshments

9:00 AM - 9:20 AM

Generative AI in Public Sector: Tools for Efficiency and Citizen Engagement.

  • How Generative AI can streamline government workflows.
  • Using GenAI tools like chatbots to provide faster, more personalized public service.
  • Addressing ethical concerns and ensuring transparent, unbiased GenAI deployment

9:20 AM - 9:40 AM

Public-Private Partnerships (PPPs) in Digital Governance: Models for Accelerated Impact.

  • How government and private sector partnerships speed up national digital transformation efforts and boost digital goals.
  • Factors like legal frameworks and transparent processes that make PPPs effective.
  • Leveraging private innovation and investment to deliver better digital services.

9:40 AM - 10:00 AM

Smart Cities and Urban Innovation: Building Digitally Resilient Moroccan Metropolises

  • Explore Morocco’s strategic vision and ongoing projects for developing smart, sustainable, and inclusive urban environments.
  • Showcase how advanced technologies like IoT, AI, big data analytics, and digital twins are optimizing urban services (e.g., traffic, waste, energy, water, public safety).
  • Identify key opportunities for technology providers and solution integrators to partner with local governments in delivering smart city initiatives.

10:00 AM - 10:20 AM

The Digitized Citizen Journey: From Application to Service Delivery

  • How digital tools streamline every step of a citizen’s journey and simplify interactions.
  • Practical examples of cutting bureaucracy and speeding up service delivery.
  • Creating integrated digital pathways across government for a seamless experience.

10:20 AM - 10:50 AM

The Future of Work in Government: Reshaping Public Service for the Digital Era

  • Identify critical digital skills for public servants (e.g., AI literacy, data analytics).
  • Discuss national programs and departmental efforts to re-skill the public workforce.
  • Strategies to make public service an appealing career for young digital professionals.

10:50 AM - 11:20 AM

Refreshments + Networking Break

11:20 AM - 11:40 AM

Cloud Security Best Practices for Government Adoption.

  • Essential security steps for governments moving sensitive data to the cloud to ensure secure cloud migration.
  • Ensuring cloud strategies comply with Morocco’s data protection and cybersecurity laws.
  • Build Resilient Systems: Designing secure and reliable cloud architectures to protect government operations.

11:40 AM - 12:00 PM

User-Centric Design for Government Services: Practical Approaches & Success Stories.

  • How principles like empathy mapping and iterative design improve public service delivery.
  • Showcase digital services that enhanced citizen experience through user-centric design.
  • Discuss metrics and feedback loops for ongoing usability and adoption enhancement.

12:00 PM - 12:30 PM

Panel discussion

Data Governance & Protection: Building Trust in the Digital Public Sphere

  • Discuss Morocco’s data protection and cybersecurity laws, including updates for critical infrastructure.
  • Practical implications of the decree on cloud use by critical entities, ensuring data sovereignty.
  • Public Trust & Accountability: Strategies for transparent data practices and fostering citizen confidence in government data handling.

12:30 PM - 12:50 PM

Green Digital Governance: Leveraging Technology for Morocco's Sustainable Future

  • Driving Green Energy Goals: How digital tech accelerates Morocco’s 52% renewable electricity target by 2030.
  • Morocco’s use of digital tools for climate modeling and data-driven environmental policy.
  • Strategies for energy-efficient data centers and green IT, boosting economic opportunities.

12:50 PM - 1:50 PM

Lunch Break

1:50 PM - 2:20 PM

Panel Discussion

Accelerating Digital Public Procurement: Transparency, Efficiency & Local Innovation

  • Progress and challenges in transforming Morocco’s public procurement system end-to-end.
  • How digital tools boost visibility, reduce corruption, and ensure fair contracts.
  • “Made in Morocco” Focus: Mechanisms within digital procurement to support local SMEs and foster national innovation.

2:20 PM - 2:40 PM

Accessibility and Inclusivity in Digital Government: Leaving No Citizen Behind.

  • Implementing WCAG(Web Accessibility Standards) and other technical standards for accessible government websites.
  • Programs to upskill marginalized communities and the elderly for digital public services.
  • The role of physical “Digital Relay Centers” complementing online services for broader access.

2:40 PM - 3:00 PM

Fireside Chat

Vision for 2030: A High-Level Dialogue on Morocco's Digital Future

  • Delve into the core drivers of Digital Morocco 2030 (economic impact, social inclusion, competitiveness).
  • Discuss Morocco’s goal to be an e-governance leader in Africa and a global top 50 player, and the progress made so far and what the future holds.
  • Reflect on the anticipated socio-economic benefits for Moroccan citizens and businesses.

3:00 PM

Closing Remarks & Visit to Exhibition Lounge

*The above is a running agenda and is subject to change