8:00 AM - 9:00 AM
Registration & Refreshments
9:00 AM - 9:10 AM
Opening Remarks
9:10 AM - 9:30 AM
Digital Morocco 2030: A National Movement Towards a Citizen-Centric Digital Public Administration
- Outline the ambitious “Digital Morocco 2030” strategy, focusing on citizen-centricity and national impact goals.
- Highlight key enablers like e-ID, unified portals, national infrastructure, cybersecurity, and digital talent.
- Inspire public and private sector collaboration as crucial for achieving collective success and innovation.
9:30 AM - 9:50 AM
The Unified Digital Portal & E-Identity: A Gateway to Accessible Public Services
- Idarati Portal Showcase: Detail “Idarati” portal features that simplify citizen interactions and service access.
- Explain how partnerships (e.g., Ministry of Digital Transition, DGSN) strengthen secure digital identity use.
- Discuss the vision for expanding portal services and achieving 100% service digitalization.
9:50 AM - 10:10 AM
Connecting the Nation: Progress on 5G and Broadband Deployment for Universal Access
- Provide insights on Morocco’s advancements in high-speed internet and 5G infrastructure.
- Address initiatives and challenges in extending digital access to rural and underserved areas.
- Highlight how collaborations (e.g., Nokia) accelerate network deployment and enable new services.
10:10 AM - 10:30 AM
AI for Smarter Governance: Enhancing Decision-Making and Service Quality
- Present the national approach to AI adoption in public administration for governance transformation.
- Showcase specific AI use cases, including its integration in Morocco’s judiciary for efficiency.
- Discuss the importance of ethical development, data privacy, and bias mitigation in public sector AI.
10:30 AM - 11:00 AM
Panel discussion
Driving Economic Growth Through Digital Transformation: The Role of Public Policy & Investment
- How government policies and investments (e.g., aiming for 10% GDP contribution) fuel digital growth.
- Discuss incentives and infrastructure supporting startups and attracting FDI (Foreign Direct Investment) in Morocco’s tech sector.
- Tangible targets for digital sector job creation and economic contribution, via industry collaboration.
11:00 AM - 11:30 AM
Refreshments + Networking Break
11:30 AM - 11:50 AM
Strategic Data Analytics: Powering Public Sector Innovation
- How government agencies collect, manage, and secure data for evidence-based policy making.
- Show practical examples of data analytics applied to inform policy, optimize resources, and personalize services.
- Discuss steps for developing internal data science skills and robust data governance frameworks.
11:50 AM - 12:10 PM
Upskilling the Workforce: National Programs for Digital Talent Development in the Public Sector
- Emphasize the vital role of a digitally skilled public sector for Digital Morocco 2030.
- National Programs: Detail current training initiatives and re-skilling pathways for civil servants (e.g., UM6P’s role).
- Highlight collaborations with private sector partners (e.g., CompTIA, Capgemini) for certifications and employability
12:10 PM - 12:40 PM
Panel discussion
Future-Proofing Public Infrastructure: Strategic Partnerships for Resilient and Secure Digital Foundations
- Discuss the IT and network infrastructure essential for a fully digitized government.
- Explore strategies for resilient digital infrastructure, including private sector investment.
- Examine how key partners (e.g., Nokia, Vodafone Business) boost connectivity and smart city solutions.
12:40 PM - 1:00 PM
Promoting Digital Trust and Adoption: Engaging Citizens in the Digital Shift
- Strategies to enhance transparency, data privacy, and reliability for digital service adoption to build citizen trust.
- Successful Moroccan public awareness efforts promoting e-government benefits and digital literacy.
- Methods for actively involving citizens in designing and improving digital public services.
1:00 PM - 2:00 PM
Lunch Break
2:00 PM - 2:20 PM
Fireside Chat
Achieving E-Government Excellence: Inter-Agency Collaboration and Partnership Models for Seamless Services
- Address challenges and successful strategies for inter-agency collaboration in digital transformation.
- Explore how inter-departmental agreements (e.g., Ministry of Digital Transition, DGSN, DGCT etc.) drive unified digital initiatives.
- Share lessons for effective public-public and public-private partnerships towards integrated services.
2:20 PM - 2:50 PM
Unlocking Value: Interoperability and Data Sharing in Moroccan Public Sector
- Discuss strategies and frameworks for seamless data exchange between government entities to improve service delivery and decision-making.
- Showcase successful models, standards, and technologies (e.g., APIs, common data models) for achieving true government-wide interoperability.
- Address the crucial role of robust data governance, legal frameworks, and secure data sharing agreements in maximizing the value of public data.
2:50 PM - 3:20 PM
Panel discussion
Ethical AI in Public Administration: Balancing Innovation with Trust and Accountability
- Discuss complex ethical considerations for AI in public services (bias, transparency, fairness).
- Explore Morocco’s approach to ethical AI frameworks and regulatory guidelines.
- Address ethical challenges in AI applications (e.g., predictive analytics) and mitigation strategies.
3:20 PM
Closing Remarks & Visit to Exhibition Lounge
8:00 AM - 9:00 AM
Registration & Refreshments
9:00 AM - 9:20 AM
Generative AI in Public Sector: Tools for Efficiency and Citizen Engagement.
- How Generative AI can streamline government workflows.
- Using GenAI tools like chatbots to provide faster, more personalized public service.
- Addressing ethical concerns and ensuring transparent, unbiased GenAI deployment
9:20 AM - 9:40 AM
Public-Private Partnerships (PPPs) in Digital Governance: Models for Accelerated Impact.
- How government and private sector partnerships speed up national digital transformation efforts and boost digital goals.
- Factors like legal frameworks and transparent processes that make PPPs effective.
- Leveraging private innovation and investment to deliver better digital services.
9:40 AM - 10:00 AM
Smart Cities and Urban Innovation: Building Digitally Resilient Moroccan Metropolises
- Explore Morocco’s strategic vision and ongoing projects for developing smart, sustainable, and inclusive urban environments.
- Showcase how advanced technologies like IoT, AI, big data analytics, and digital twins are optimizing urban services (e.g., traffic, waste, energy, water, public safety).
- Identify key opportunities for technology providers and solution integrators to partner with local governments in delivering smart city initiatives.
10:00 AM - 10:20 AM
The Digitized Citizen Journey: From Application to Service Delivery
- How digital tools streamline every step of a citizen’s journey and simplify interactions.
- Practical examples of cutting bureaucracy and speeding up service delivery.
- Creating integrated digital pathways across government for a seamless experience.
10:20 AM - 10:50 AM
The Future of Work in Government: Reshaping Public Service for the Digital Era
- Identify critical digital skills for public servants (e.g., AI literacy, data analytics).
- Discuss national programs and departmental efforts to re-skill the public workforce.
- Strategies to make public service an appealing career for young digital professionals.
10:50 AM - 11:20 AM
Refreshments + Networking Break
11:20 AM - 11:40 AM
Cloud Security Best Practices for Government Adoption.
- Essential security steps for governments moving sensitive data to the cloud to ensure secure cloud migration.
- Ensuring cloud strategies comply with Morocco’s data protection and cybersecurity laws.
- Build Resilient Systems: Designing secure and reliable cloud architectures to protect government operations.
11:40 AM - 12:00 PM
User-Centric Design for Government Services: Practical Approaches & Success Stories.
- How principles like empathy mapping and iterative design improve public service delivery.
- Showcase digital services that enhanced citizen experience through user-centric design.
- Discuss metrics and feedback loops for ongoing usability and adoption enhancement.
12:00 PM - 12:30 PM
Panel discussion
Data Governance & Protection: Building Trust in the Digital Public Sphere
- Discuss Morocco’s data protection and cybersecurity laws, including updates for critical infrastructure.
- Practical implications of the decree on cloud use by critical entities, ensuring data sovereignty.
- Public Trust & Accountability: Strategies for transparent data practices and fostering citizen confidence in government data handling.
12:30 PM - 12:50 PM
Green Digital Governance: Leveraging Technology for Morocco's Sustainable Future
- Driving Green Energy Goals: How digital tech accelerates Morocco’s 52% renewable electricity target by 2030.
- Morocco’s use of digital tools for climate modeling and data-driven environmental policy.
- Strategies for energy-efficient data centers and green IT, boosting economic opportunities.
12:50 PM - 1:50 PM
Lunch Break
1:50 PM - 2:20 PM
Panel Discussion
Accelerating Digital Public Procurement: Transparency, Efficiency & Local Innovation
- Progress and challenges in transforming Morocco’s public procurement system end-to-end.
- How digital tools boost visibility, reduce corruption, and ensure fair contracts.
- “Made in Morocco” Focus: Mechanisms within digital procurement to support local SMEs and foster national innovation.
2:20 PM - 2:40 PM
Accessibility and Inclusivity in Digital Government: Leaving No Citizen Behind.
- Implementing WCAG(Web Accessibility Standards) and other technical standards for accessible government websites.
- Programs to upskill marginalized communities and the elderly for digital public services.
- The role of physical “Digital Relay Centers” complementing online services for broader access.
2:40 PM - 3:00 PM
Fireside Chat
Vision for 2030: A High-Level Dialogue on Morocco's Digital Future
- Delve into the core drivers of Digital Morocco 2030 (economic impact, social inclusion, competitiveness).
- Discuss Morocco’s goal to be an e-governance leader in Africa and a global top 50 player, and the progress made so far and what the future holds.
- Reflect on the anticipated socio-economic benefits for Moroccan citizens and businesses.
3:00 PM
Closing Remarks & Visit to Exhibition Lounge
*The above is a running agenda and is subject to change